resource center

Business Resources

The pest management industry consists of over 19,000 companies who employ nearly 155,000 service technicians. With NPMA’s business resources, find out what makes this thriving industry tick through nationwide surveys, market research, and articles that are sure to help improve your company’s bottom line.

 

2022 Industry Trends Survey

2022 Industry Trends Survey

Research from PCT and NPMA explores major issues affecting the pest management
industry and how professionals have adapted their business strategies as a result.


Share Our Industry's Story of Pride and Professionalism

Share Our Industry's Story of Pride and Professionalism

The work of our members and all pest management professionals affects the lives of millions, making people safer, healthier and happier. Although we see the impact of our work daily, many of the positive outcomes of pest management go unrecognized. This shareable video will help companies convey the value of our industry and the essential nature of our work to a diverse group of audiences.


Small Business Toolbox

Small Business Toolbox

NPMA's Small Business Toolbox is your one-stop-shop for resources and training materials designed to help your business grow. Access templates and trainings on how to navigate a budget, get insight from other industry professionals on how to overcome common challenges of running a business and much more! With content ranging from informative webinars to downloadable templates and forms, the Small Business Toolbox is sure to have the resources to help new and seasoned businesses reach the next level! 


Model Contracts and Standards

Model Contracts and Standards

NPMA provides a number of model service contracts from bed bug inspections to termite treatments, all covering both the PMP's and the client's responsibilities. Here you can also find safety and service standards for food processing and handling facilities, bed bug management, QualityPro accreditation, LEED certification and OSHA.


Workplace Satisfaction Survey

Workplace Satisfaction Survey

Would it surprise you to learn that salary wasn't the single most important driver in employee satisfaction in the pest control industry? Discover what motivates employees and what else matters when it comes to employee satisfaction with the 2019 Workplace Satisfaction Survey, brought to you in parternship with NPMA and PCT. 


Industry Diversity Survey

Industry Diversity Survey

Does your company have a diversity strategy? A study conducted by Boston Consulting Group, featured in Forbes Magazine, showed that increasing diversity of leadership teams led to 19% higher revenue. Learn more about diversity in our industry and get the data you need to make an impact from this survey delivered in partnership with NPMA and PCT Magazine.  


Recruitment & Retention Survey

Recruitment & Retention Survey

Are you using your companies resources effectively to attract top talent? What are the best recruitment vehicles to use when searching for new employees? Get answers to these and many more questions in the 2017 Recruitment and Retention Survey delivered in partnership with NPMA and PCT Magazine.


Business Outlook Survey

Business Outlook Survey

In 2016, the National Pest Management Association in Partnership with PCT Magazine and BASF conducted an Industry Confidence Survey to study how Pest Management Professionals felt about the future of the industry. The full report is available here.


Compensation/Wage Survey

Compensation/Wage Survey

The 2021 NPMA Wage and Compensation survey sponsored by BASF explores the pay scales for numerous positions specific to the pest management industry. Broken out by company size and region, this survey will help you compare your employee pay and benefits to other similar companies.


Industry Fact Sheet

Industry Fact Sheet

Each year, working with Specialty Products Consultants, NPMA puts together a fact sheet containing information on the structural pest management industry. This sheet details the size, scope and target pests controlled by PMPs.


Business Profile Survey

Business Profile Survey

Want to better understand Operating Ratios and where revenues and expenses are generated by pest management firms. From uniform to fleet expenses, the NPMA Business Profile takes and in depth look at those routine costs associated with running a successful business.


Business Operations

Business Operations

NPMA routinely produces articles, how-to's, and works with consultants to shed light on the latest business trends. This page provides access to catalogued resources that will assist you with your business needs.